Frequently Asked Questions (FAQS)

Questions? Want to know more about the eXchange? 

If you don't see your question, please e-mail us at rexhelp@yorku.ca and we will get back to you as soon as we can!  

About the eXchange

Who produces the eXchange?

The eXchange is by the Youth Research & Evaluation eXchange (YouthREX). YouthREX’s vision is an Ontario where shared knowledge is transformed into positive impact for all youth. Our mission is to make research evidence and evaluation practices accessible and relevant to Ontario’s grassroots youth sector through knowledge mobilization, capacity building and evaluation leadership. 

Please click here to learn more about YouthREX.


What is the purpose of the eXchange?

The eXchange provides youth development knowledge from research, practice and lived experiences together in one online space and in accessible formats making it easier for the youth sector to connect shared knowledge to their work with young people across Ontario. The eXchange has everything about youth work, available from anywhere, at anytime! For more information, check out our About page. 


What are your policies around Copyright, Terms of Use and Privacy?

Please visit the following pages for more information on our policies. 
Terms and Conditions of Use | Copyright Policy | Privacy Policy

 

How is the eXchange funded and maintained?
This site is developed and maintained by YouthREX, an initiative based at the School of Social Work at York University funded by the Ontario Ministry of Children and Youth Services and five partner universities.  

 

Using our Library for Youth Work

What will I find in the eXchange Library?
Within the eXchange Library, you will find abstracts of academic articles, open-source research articles, reports, toolkits, research article summaries, factsheets, infographics, webinars, tools, videos and more and other resources that support the movement of knowledge into action. Click here for a factsheet that describes the different types of content in the library. 

 

How do we select content for the eXchange Library?
The eXchange is guided by Stepping Up: A Strategic Framework to Help Ontario’s Youth Succeed by Ontario Ministry of Children and Youth Services. We source and review evidence that can support youth work to improve youth wellbeing on the 20 outcomes in Stepping Up.  We define evidence as knowledge from research, practice and lived experiences. 

 

How can the eXchange support work across Ontario’s youth sector?
The Ontario youth sector is very diverse and includes a wide range of youth programs and services across the seven Themes of Youth Wellbeing identified by Stepping Up. The youth sector includes youth, volunteers, youth workers, management staff, funders, government, students and researchers.

Some of the resources you can find in the eXchange to support your work with youth include:

- “How to” toolkits and resources on different areas of practice with youth
- Resources to support grant applications to develop new programs for youth
- Research summaries that tell you all you need to know about relevant research on youth in 2 pages or less 
- Videos that feature the voices of young people 
- Full length academic articles and reports (or links if they are not open access) on the latest research on youth issues that can inform grant applications
- An Evaluation Toolkit to support youth programs with evaluating their program including developing a logic model and choosing an evaluation design or data collection strategy
- Factsheets that share key messages on youth issues 
- Statistics on youth and issues that affect them
- Webinar recordings from our series on youth work and evaluation skills
- And more!

 

How can I use content that I find in the eXchange Library?
You can use eXchange resources to inform program design, development, and evaluation. While we are selective about eXchange content, having a resource on the eXchange doesn’t mean an endorsement that the evidence in it will work for your context. We encourage readers to critically assess the relevance and applicability of available resources for their program context.  If you have specific questions in relation to the resources presented, we encourage you to contact the author or publisher to learn more. 

 

How do I search for resources in the eXchange Library?
You can search for content a variety of ways on the eXchange library. You can control your search using the interactive search features located on the right-hand side of the screen. You can search for content by one or more of the following filters: Youth Wellbeing Themes, Population, Content Type, Origin and Source. You can also search by keyword, and explore library content by using the Load More button at the bottom of the Library page. For help in navigating the eXchange, check out our factsheet outlining the various types of resources you can find.

 

How often will content on the eXchange Library be updated?
In 2016, we will be updating the eXchange weekly as we curate and develop new knowledge products. In doing so, we will pay particular attention to current youth research and evaluation news and trends. 

We encourage you to come back often!

 

Do I need a user account to use the eXchange Library?
No, you do not need a user account to view and use resources on the eXchange but we encourage you to sign up for an account so you can enjoy all the benefits that come with having a personal account. Check out the next question to learn about how to set up an account. 

 

What is My Library and how can I use it?
When you create an account on the eXchange, you get access to your own personal space: “My Library” that allows you to identify resources relevant to your work, then simply click the “Save To My Library” button and save it in your own personal library. This way, you will have your favourite resources in one place so you won’t have to search for them every time you come back. To create an account, please click here

 

I can’t find what I need! Can you help?
Yes! If you’re looking for information on anything to do with youth wellbeing and/or evaluation of youth programs, we will do our best to find resources for you. Just let us know at rexhelp@yorku.ca.

 

Where did the population groups you use come from?
These groups of youth were identified in Ontario’s Stepping Up: A Strategic Framework to Help Ontario’s Youth Succeed as youth who face multiple barriers and vulnerabilities. Stepping Up rightly reminds Ontario’s youth sector that “some groups of youth have unique circumstances, challenges and needs and we want to acknowledge the individual strengths and voice they bring to this framework. These youth may need more targeted supports and opportunities to ensure they are able to succeed.”

Stepping Up acknowledges that some of Ontario's most vulnerable youth belong to more than one of these groups discussed here and that this can result in complex challenges and identities. Personal characteristics - such as gender- can impact a young person's experiences across these areas.

Learn more about these groups as well as the challenges of categorizing youth here

 

Who are the population groups referring to?
You can read more about these groups in this factsheet

 

What are the eXchange’s specialized subject areas?
We use the seven Themes of Youth Wellbeing identified in Stepping Up to organise the resources on the eXchange. These areas are: Coordinated & Youth-friendly Communities; Employment & Entrepreneurship; Education, Training & Apprenticeships; Civic Engagement & Youth Leadership; Health & Wellness; Strong, Supportive Friends & Families; and, Diversity, Social Inclusion & Safety. Check out the Youth Wellbeing section to learn more! 

 

Ways to Engage with the eXchange

 

How can I contribute?
Please send us copies of academic articles and reports that you or your organization have authored that are relevant to youth and we will review them and add to the eXchange if appropriate. You can also suggest youth relevant content for us to review and transform to  accessible formats such as infographics, factsheets, research summaries, etc.  Visit our Share Something page to suggest resources and ideas. 

You can also start or join a conversation about youth work by writing a guest blog or by contributing to our community forum (coming soon).

Please note that authors retain full copyright of their submissions. 

 

How can I share feedback/suggestions/ideas with you?
We would love to hear from you! If you have any feedback regarding what you see on the eXchange, please let us know by e-mailing rexhelp@yorku.ca.

 

I am having technical issues. How can I get help?
We are sorry to hear that you are having troubles with our online hub.  Please email our technical support at: rexhelp@yorku.ca and we will get back to you as fast as we can.